Privacy Policy

1. Introduction

This Privacy Notice outlines Vigilant Vision System Pvt. Ltd. (“VVS”, “we”, “us” or “our”) regarding its approach to Data Protection and Privacy under applicable laws and regulations. By signing into the Mobile Application (Vision Guard) or providing your information, you agree to this Privacy Notice.

2. Definitions

• Data: Includes non-personal information, personal information, and sensitive personal information.
• Data Protection Laws: Includes Digital Personal Data Protection Act, 2023 and other applicable rules.
• Partners: Third parties, including associates, joint ventures, or subsidiaries of VVS.
• Service Providers: Vendors or third parties that help us provide our products and services.
• User or You: The natural person accessing our stores, websites, or mobile application.

3. What Information We Collect About You

• Contact information (name, email, address, phone, etc.)
• Financial information (payment details, transaction history, etc.)
• Technical information (device, app usage, IP, cookies)
• Transaction information and preferences
• Product and service information
• Personal information (age, gender, ID details)
• Feedback, reviews, and opinions

4. Purpose of Collecting Data

• Providing our services
• Delivering, troubleshooting, and enhancing services
• Communication and updates
• Statistical research and analytics
• Data utilization for feature improvements

5. How We Collect Data

• Information you provide directly
• Automatic information via cookies and pixels
• Email communications
• Third-party integrations

6. Data Shared by You

• During registration or transactions
• Participation in surveys or feedback
• Opting to receive communications or offers

7. Child Data

Our application is not intended for use by minors under 18 years of age.

8. Keeping Data Secure

We use technical and organizational measures to safeguard your data. All data is stored securely, and you’ll be notified of any suspected data breaches.

9. Retention of Data

We retain your data as long as necessary to provide services or meet legal obligations.

10. Your Rights and Choices

• Right to access, correction, and erasure
• Right of grievance redressal
• Right to withdraw consent

To exercise your rights, contact us at privacy@vigilantvisionsystem.com

11. Where We Store Data

Data collected is hosted on servers located in India.

12. Processing Your Data

All processing is done in accordance with this Privacy Notice and applicable law.

13. App Permissions

• Location
• Camera
• Photos/Media/Files
• SMS and Receive SMS
• Wi-Fi and Bluetooth Access
• Record Audio

14. Severability

If any provision is found invalid, others remain unaffected.

15. Changes to Privacy Notice

We may update this Privacy Policy periodically. Please review regularly.

16. Contact Us

Vigilant Vision System Pvt. Ltd.
Bhubaneswar, Odisha, India
Email: support@vigilantvisionsystem.com
Phone: +91-8895958247